Ringing in the changes: mobile communications business grows as rules tighten around devices
A business-to-business communications provider is ringing up thousands of pounds of savings for clients by delivering mobile communications revolving around their business needs and stringent new guidelines.
Dundee-based Revolve Communications, the new name for 5G Scotland, supports clients by ensuring they have the most appropriate and secure mobile communications systems in place long-term.
Having grown from one employee in 2019 to a current team of six, Revolve Communications is now working with over 100 clients throughout the UK. Spanning sectors as diverse as accountancy, law, leisure, hospitality and pharmaceutical, clients are facing a range of challenges, whether requiring one to 1500 mobile phone lines, staying in touch with remote teams, or communicating highly confidential data with clients overseas.
Initially working with EE alone, Revolve Communications is now providing connection to all major UK mobile networks, EE, Vodafone and O2, and a growing number of international networks, mainly supporting clients with their tariffs and device management. Following an audit of their existing contracts, hardware and usage, Revolve Communications provides recommended changes to ensure the client has the correct cover in place. Going forwards, the client is allocated a dedicated account manager, avoiding frustrating discussions with call centres and providing ongoing monitoring via Revolve Communications’ innovative bill-reporting solution.
However, clients are increasingly demanding more than the management of their tariffs and hardware alone. For example, with almost 40% of UK companies identifying a cyber attack and losing customers as a result, businesses are seeking reassurance around cyber security, and evidence that they are doing their utmost to protect confidential data.
In order to comply with Cyber Essentials, a Government-backed scheme, any organisation with over 50 employees must be able to protect their mobile devices through technical controls, mainly Device Management software.
Cyber Essentials is mandatory for businesses seeking to secure specific government contracts, often because they will be handling personal information such as addresses or bank details, or delivering IT services or products designed to process, transfer or store that data. Without Cyber Essentials, they cannot bid for such contracts while, by having the accreditation in place, they can demonstrate their commitment to protecting their systems and data against cyber threats.
Dan Cargill, Managing Director explained,
As well as security, businesses face pressures around the control of Bring Your Own Device (BYOD), the concept of employees using their personally-owned device(s) for work. With BYOD, an organisation has ownership of the corporate data and resources while the device remains the property of the user.
And last but by no means least, as well as increasing costs for both network and hardware, businesses are juggling the return of international travel post-Covid, with some networks introducing daily rates for use in the EU.
Meanwhile, businesses are also grappling with larger data requirements as new apps become increasingly ‘data hungry’ and staff require to surf and stream at great speed.
Based at Water’s Edge in Dundee, Revolve Communications now employs a team of six from account managers and customer service roles to a marketing graduate and finance assistant. The business is particularly keen to contribute to the development of young people and has already recruited two people through Graduate Career Advantage Scotland (GCAS), which supports recent, eligible graduates living in Scotland to find rewarding employment.
For more information, visit the rest of our website!