5 key areas every business should look out for when sourcing their new mobile contract!
Every business deserves the right option. That’s why many, like you, make sure to go above and beyond to find the best choice. When it comes to mobile contracts, it’s important to stay in the loop on what you need to know to get the best deal possible, that solves any issues that you have faced previously, and takes into consideration of your business’s operations, and future goals. Before diving into the sea of mobile contracts, there are five key considerations that we think should be at the forefront of any business owner or decision-maker's mind.
Considering that digital communication and cloud-based applications are dependent on data, how much you have at your disposal will determine whether you struggle or succeed with your business operations and budget. Consider your data usage patterns. If you frequently stream videos, download large files, or use data-intensive applications, you'll need a plan with a higher data allowance. Conversely, if you mainly use Wi-Fi, or communicate using text, you may not need as much data, helping you save money and avoid necessary costs.
You can check how much data you use by accessing your settings and see individual app usage (iPhone, Android). It’s important that how much data you want is clear, or else you run into issues with increased costs (more on that later!).
“Can you hear me now?”
You’ve probably been in that situation where despite getting that new fancy phone, you still can’t get a good signal. A robust mobile network is the backbone for reliable communications. Before committing to a mobile contract, thoroughly assess the coverage provided by the service provider. The last thing you need is to find yourself in a communication dead zone during a crucial client call or when dealing with urgent matters. Coverage maps provided by service providers offer a general overview, here are some direct links to each major network operators:
However, these may not truly capture the nuances of real time communications. Run a speed test, or ask around any neighboring businesses in your building or area of their experience with network capabilities as it will provide you with some valuable insights of practical scenarios.
Consider future growth and expansion plans as well. If your business operates or plans to expand to remote or rural areas, ensure that your chosen mobile provider has adequate coverage in those regions. The availability of 5G connectivity is also becoming increasingly important, especially for businesses that rely on high-speed data transfer and low-latency applications.
Choosing the right length is a delicate balancing act between flexibility and stability. Short-term contracts offer flexibility, allowing businesses to adapt to changing needs. However, they often come with higher monthly costs and may lack the benefits and discounts associated with long-term commitments.
Long-term contracts, on the other hand, provide stability and cost savings but may lock businesses into outdated phones or plans that no longer suit their evolving requirements. Before signing a contract, carefully evaluate the balance between flexibility and stability based on your business's growth projections and the pace of technological change in your industry.
Consider negotiating terms that allow for adjustments in case of unforeseen circumstances or changes in business requirements. Flexibility clauses, exit strategies, and the ability to upgrade or downgrade plans should be clearly defined in the contract to ensure that it remains adaptive to the dynamic nature of your business operations.
Keep yourself aware and avoid unpleasant surprises by understanding the full spectrum of how much money you might spend on your future contract. Beyond the apparent monthly bill, businesses should delve into additional costs, roaming fees, and any hidden charges that might lurk beneath the surface.
Beware of additional fees like:
- Exceeding data allowances
- Late payment charges
- Costs associated with adding extra lines or devices.
For businesses with an international presence or frequent travel requirements, roaming costs can quickly accumulate. Investigate the roaming charges of the service provider and explore options such as international roaming packages or local SIM cards to mitigate these expenses.
Once you’ve got your contract, it shouldn’t end there. The quality of customer service will make all the difference with your overall experience with your new contract in place. Make sure that before you choose, you’ve looked at the reputation of your provider. Seek reviews or read case studies from previous and existing clients from your intended provider. Find out about response times for support enquiries. Even better, look for a provider with a dedicated account manager or support team for business clients that can offer a more personalized and effective support experience. A service provider with a robust customer service infrastructure demonstrates a commitment to client satisfaction and can significantly enhance the overall value of your mobile contract.
Once you’ve carefully considered these 5 areas, you should have the confidence to find the best mobile solutions for your business. Get the right data package, ensure that you remain connected wherever you are, stay happy with a comfortable length of time, beware of the costs that may come your way, and partner with an independent mobile network partner that revolves around your needs to that will help you face any difficulties, all for the betterment of your business.
Revolve Communications is an independent mobile network partner that revolves around your business needs. Gain secure, scalable, and intelligent mobile communications services that enhances your goals.